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Please note that we will only be sending 50% of the requested documents if we have received only a 50% payment. Once we have received the Proof of Payment of the Total Amount, we will e-mail or post the complete package.
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Gemini Training and Development also offers a complete development solution to develop new programmes to suit our clients' needs. We will develop the learning material that is aligned to unit standards. 

The materials are created in learning packs. Each learning pack consists of the following MS Word documents:

·         Learner Guide

·         Learner Workbook (formative assessment)

·         Learner Portfolio of Evidence Guide (summative assessment)

·         Facilitator Guide with Memorandum

·         Assessor Assessment Guide with Memorandum

·         Assessor Feedback Document

·         Moderation Plan, Guide and Report

·         Programme Curriculum, Strategy and Alignment document

·         Optional extra: PowerPoint slides can be created at an additional cost of R400 per unit standard

The individual unit standard learning material packs are available for:

ID

Unit Standard Title

NQF

Credits

Price

7175

Provide customer service in a banking environment

Level 3 

3

R 3 000.00

7456

Use mathematics to investigate and monitor the financial aspects of personal, business and national issues 

Level 3 

5

R 3 000.00

7465

Collect and use data to establish complex statistical and probability models and solve related problems

Level 4 

5

R 3 500.00

7468

Use mathematics to investigate and monitor the financial aspects of personal, business, national and international issues 

Level 4 

6

R 3 500.00

7469

Use mathematics to investigate and monitor the financial aspects of personal and community life 

Level 2 

2

R 2 500.00

7480

Demonstrate understanding of rational and irrational numbers and number systems 

Level 2 

3

R 2 500.00

7567

Produce and use spreadsheets for business

Level 3 

5

R 3 000.00

7570

Produce word processing documents for business

Level 3 

5

R 3 000.00

7571

Demonstrate the ability to use electronic mail software to send and receive messages

Level 2 

3

R 2 500.00

7573

Demonstrate ability to use the World Wide Web

Level 2 

3

R 2 500.00

7575

Produce presentation documents for business

Level 3 

5

R 3 000.00

7732

Prepare and clear areas for counter service

Level 2 

1

R 2 500.00

7743

Accept and store food deliveries

Level 4 

3

R 3 500.00

7790

Process incoming and outgoing telephone calls 

Level 3 

3

R 3 000.00

7791

Display cultural awareness in dealing with customers and colleagues 

Level 4 

4

R 3 500.00

7800

Maintain health, hygiene and a professional appearance

Level 1

1

R 2 300.00

7836

Monitor customer satisfaction 

Level 4 

3

R 3 500.00

8618

Organise oneself in the workplace

Level 2

3

R 2 500.00

8647

Apply workplace communication skills

Level 5

10

R 4 000.00

8962

Maintain and adapt oral communication [1st language]

Level 2

5

R 2 500.00

8963

Access and use information from texts [1st language]

Level 2

5

R 2 500.00

8964

Write for a defined context [1st language]

Level 2

5

R 2 500.00

8967

Use language and communication in occupational learning programmes [1st language]

Level 2

5

R 2 500.00

8968

Accommodate audience and context needs in oral communication [1st language]

Level 3 

5

R 3 000.00

8968

Accommodate audience and context needs in oral communication [2nd language]

Level 3 

5

R 3 000.00

8968

Accommodate audience and context needs in oral communication [Afrikaans]

Level 3 

5

R 3 000.00

8969

Interpret and use information from texts [1st language]

Level 3 

5

R 3 000.00

8969

Interpret and use information from texts [2nd language]

Level 3 

5

R 3 000.00

8969

Interpret and use information from texts [Afrikaans]

Level 3 

5

R 3 000.00

8970

Write texts for a range of communicative contexts [1st language]

Level 3 

5

R 3 000.00

8970

Write texts for a range of communicative contexts [2nd language]

Level 3 

5

R 3 000.00

8970

Write texts for a range of communicative contexts [Afrikaans]

Level 3 

5

R 3 000.00

8972

Interpret a variety of literary texts [1st language]

Level 3 

5

R 3 000.00

8972

Interpret a variety of literary texts [2nd language]

Level 3 

5

R 3 000.00

8972

Interpret a variety of literary texts [Afrikaans]

Level 3 

5

R 3 000.00

8973

Use language and communication in occupational learning programmes [1st language]

Level 3 

5

R 3 000.00

8973

Use language and communication in occupational learning programmes [2nd language]

Level 3 

5

R 3 000.00

8973

Use language and communication in occupational learning programmes [Afrikaans]

Level 3 

5

R 3 000.00

8974

Engage in sustained oral communication and evaluate spoken texts 

Level 4 

5

R 3 500.00

8975

Read analyse and respond to a variety of texts 

Level 4 

5

R 3 500.00

8976

Write for a wide range of contexts 

Level 4 

5

R 3 500.00

8977

Evaluate literary texts

Level 4 

5

R 3 500.00

8979

Use language and communication in occupational learning programmes

Level 4 

5

R 3 500.00

9007

Work with a range of patterns and functions and solve problems 

Level 2 

5

R 2 500.00

9008

Identify, describe, compare, classify, explore shape and motion in 2-and 3-dimensional shapes in different contexts 

Level 2 

3

R 2 500.00

9009

Apply basic knowledge of statistics and probability to influence the use of data and procedures in order to investigate life related problems 

Level 2 

3

R 2 500.00

9010

Demonstrate an understanding of the use of different number bases and measurement units and an awareness of error in the context of relevant calculations 

Level 3 

2

R 3 000.00

9012

Investigate life and work related problems using data and probabilities 

Level 3 

4

R 3 000.00

9013

Describe, apply, analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 

Level 3 

5

R 3 000.00

9015

Apply knowledge of statistics and probability to critically interrogate and effectively communicate findings on life related problems 

Level 4 

6

R 3 500.00

9016

Represent analyse and calculate shape and motion in 2-and 3-dimensional space in different contexts 

Level 4 

4

R 3 500.00

9244

Plan and conduct meetings 

Level 4 

4

R 3 500.00

9302

Access information in order to respond to client enquiries in a financial services environment

Level 3 

2

R 3 000.00

9303

Communicate verbally with clients in a financial environment

Level 3 

3

R 3 000.00

9533

Use communication skills to handle and resolve conflict in the workplace

Level 3 

3

R 3 000.00

9357

Develop and use keyboard skills to enter text 

Level 1

4

R 2 300.00

9506

Communicate in an assertive manner with clients and fellow workers

Level 4

4

R 3 500.00

9964

Apply health and safety to a work area

Level 2 

3

R 2 500.00

10006

Demonstrate an understanding of entrepreneurship and develop entrepreneurial qualities

Level 1

2

R 2 300.00

10007

Identify, analyse and select business opportunities

Level 1

3

R 2 300.00

10009

Demonstrate the ability to start and run a business and adapt to a changing business environment

Level 1

3

R 2 300.00

10022

Comply with organisational ethics 

Level 4 

4

R 3 500.00

10023

Identify internal and external stakeholders

Level 4 

4

R 3 500.00

10044

Implement a generic communication strategy

Level 5 

10

R 4 000.00

10047

Close a deal with a customer (in a Contact Centre)

Level 5 

5

R 4 000.00

10135

Work as a project team member 

Level 4 

8

R 3 500.00

10140

Apply a range of project management tools

Level 4 

8

R 3 500.00

10170

Demonstrate understanding of employment relations in an organisation

Level 3 

3

R 3 000.00

10255

Select, use and care for power tools

Level 2 

5

R 2 500.00

10324

Describe features, advantages and benefits of a range of products or services

Level 4 

6

R 3 500.00

10328

Implement and co-ordinate Contact Centre activities in a commercial environment

Level 4 

18

R 3 500.00

10349

Input data received onto appropriate computer packages within a Contact Centre

Level 2 

12

R 2 500.00

10350

Collect and record information queries and requests from customers

Level 2 

8

R 2 500.00

10353

Meet performance standards within a Contact Centre

Level 2 

6

R 2 500.00

10354

Contribute to a diverse working environment in a Contact Centre 

Level 2 

8

R 2 500.00

10388

Interpret basic financial statements

Level 4

3

R 3 500.00

10978

Recruit and select candidates to fill defined positions

Level 4 

10

R 3 500.00

10983

Participate in the implementation and utilisation of equity related processes

Level 4 

5

R 3 500.00

10985

Conduct a disciplinary hearing

Level 6 

5

R 4 500.00

11241

Perform basic business calculations

Level 3 

6

R 3 000.00

11286

Institute disciplinary action

Level 5 

8

R 4 000.00

11473

Manage individual and team performance

Level 4

8

R 3 500.00

12140

Recruit and select candidates to fill defined positions 

Level 5 

9

R 4 000.00

12153

Use the writing process to compose texts required in the business environment 

Level 4 

5

R 3 500.00

12154

Apply comprehension skills to engage oral texts in a business environment

Level 4 

5

R 3 500.00

12155

Apply comprehension skills to engage written texts in a business environment

Level 4 

4

R 3 500.00

12417

Measure, estimate & calculate physical quantities & explore, critique & prove geometrical relationships in 2 and 3 dimensional space in the life and workplace of adult with increasing responsibilities 

Level 4 

4

R 3 500.00

12433

Use communication techniques effectively 

Level 5 

8

R 4 000.00

12466

Explain the individual’s role within business

Level 2 

4

R 2 500.00

12484

Perform basic fire fighting

Level 4

4

R 3 500.00

12537

Identify personal values and ethics in the workplace

Level 1

4

R 2 300.00

13176

Describe and discuss basic issues relating to the nature of business, the stakeholders in a business and business profitability

Level 1

3

R 2 300.00

13224

Monitor the application of safety, health and environmental protection procedures

Level 4 

4

R 3 500.00

13235

Maintain the quality assurance system

Level 4 

5

R 3 500.00

13322

Operate a note sorting machine

Level 3 

12

R 3 000.00

13427

Solve note-processing operating problems to maintain efficiency of production process

Level 4 

8

R 3 500.00

13872

Instil in myself a personal Contact Centre culture 

Level 4 

4

R 3 500.00

13873

Handle a range of customer complaints in Contact Centres

Level 4 

4

R 3 500.00

13874

Work as a member of a Contact Centre Team 

Level 4 

5

R 3 500.00

13883

Apply out-bound Contact Centre Operations within a commercial environment 

Level 3 

8

R 3 000.00

13884

Apply in-bound and out-bound Contact Centre operations within an emergency context 

Level 3 

16

R 3 000.00

13911

Induct a new member into a team

Level 3

3

R 3 000.00

13912

Apply knowledge of self and team in order to develop a plan to enhance team performance 

Level 3 

5

R 3 000.00

13914

Conduct a formal meeting

Level 3 

3

R 3 000.00

13915

Demonstrate knowledge and understanding of HIV/AIDS in a workplace, and its effects on a business sub-sector, own organisation and a specific workplace 

Level 3 

4

R 3 000.00

13916

Identify and keep the records that a team manager is responsible for keeping

Level 3

4

R 3 000.00

13917

Indicate the role of a team leader ensuring that a team meets an organisation`s standards

Level 3

6

R 3 000.00

13918

Manage time and the work process in a business environment

Level 3

4

R 3 000.00

13919

Investigate and explain the structure of a selected workplace or organisation

Level 3

10

R 3 000.00

13928

Monitor and control reception area 

Level 3 

4

R 3 000.00

13929

Co-ordinate meetings, minor events & travel arrangements

Level 3

3

R 3 000.00

13930

Monitor and control the receiving and satisfaction of visitors

Level 3

4

R 3 000.00

13932

Prepare and process documents for financial and banking processes

Level 3

5

R 3 000.00

13934

Plan and prepare meeting communications

Level 3

4

R 3 000.00

13941

Apply the budget function in a business unit 

Level 4 

5

R 3 500.00

13943

Analyse new developments reported in the media that could impact on a business sector or industry 

Level 4 

10

R 3 500.00

13944

Describe the relationship of junior management to the general management function

Level 4

5

R 3 500.00

13945

Describe and apply the management of stock and fixed assets in a business unit 

Level 4 

2

R 3 500.00

13947

Motivate a team

Level 4

6

R 3 500.00

13948

Negotiate an agreement or deal in an authentic work situation 

Level 4 

5

R 3 500.00

13952

Demonstrate basic understanding of the Primary labour legislation that impacts on a business unit 

Level 4 

8

R 3 500.00

13961

Demonstrate knowledge and use of hand operated fire fighting equipment

Level 2 

4

R 2 500.00

13994

Identify and discuss different types of business and their legal implications

Level 1

4

R 2 300.00

13995

Demonstrate an understanding of contracts and their sources

Level 1

2

R 2 300.00

13999

Demonstrate an understanding of basic accounting practices

Level 1

4

R 2 300.00

14338

Attend to customer enquiries in an office setting

Level 2 

2

R 2 500.00

14342

Manage time and work processes within a business environment

Level 2 

4

R 2 500.00

14348

Process incoming and outgoing telephone calls

Level 2 

3

R 2 500.00

14359

Behave in a professional manner in a business environment

Level 2 

5

R 2 500.00

14427

Select and supervise the use and maintenance of plant, equipment and tools

Level 4 

10

R 3 500.00

14444

Demonstrate an understanding of a general business plan and adapt it to a selected business idea

Level 1

7

R 2 300.00

14552

Contract service providers 

Level 4 

3

R 3 500.00

14656

Demonstrate an understanding of sexuality and sexually transmitted infections including HIV/AIDS

Level 1

5

R 2 300.00

14665

Interpret current affairs related to a specific business sector

Level 3

10

R 3 000.00

14667

Describe and apply the management functions of an organization

Level 4

10

R 3 500.00

14734

Deal with customers

Level 5 

8

R 4 000.00

14927

Apply problem solving strategies

Level 4

4

R 3 500.00

14994

Demonstrate knowledge and understanding of insurable risk

Level 4

2

R 3 500.00

15091

Plan to manage one`s time

Level 1

3

R 2 300.00

15214

Recognise areas in need of change, make recommendations and implement change in the team, department or division

Level 5

3

R 4 000.00

15217

Develop an organisational training and development plan

Level 5

7

R 4 000.00

15219

Develop and implement a strategy and action plans for a team, department or division

Level 5

4

R 4 000.00

15220

Set, monitor and measure the achievement of goals and objectives for a team, department or division within an organisation

Level 5

4

R 4 000.00

15221

Provide information and advice regarding skills development and related issues

Level 5

4

R 4 000.00

15224

Empower team members through recognising strengths, encouraging participation in decision making & delegating results

Level 5

4

R 4 000.00

15228

Advise on the establishment and implementation of a quality management system for skills development practices in an organisation

Level 5 

10

R 4 000.00

15232

Coordinate planned skills development interventions in an organisation

Level 5 

6

R 4 000.00

15234

Apply efficient time management to the work of a department/division/section 

Level 5 

4

R 4 000.00

15235

Prepare and conduct staff selection interviews

Level 5 

3

R 4000.00

15238

Devise and apply strategies to establish and maintain relationships

Level 5

3

R 4 000.00

109999

Manage service providers in a selected organisation 

Level 4 

5

R 3 500.00

110003

Develop administrative procedures in a selected organisation 

Level 4 

8

R 3 500.00

110009

Manage administration records 

Level 4 

4

R 3 500.00

110021

Achieve personal effectiveness in business environment 

Level 4 

6

R 3 500.00

110023

Present information in report format 

Level 4 

6

R 3 500.00

110026

Describe and assist in the control of fraud in an office environment 

Level 4 

4

R 3 500.00

110082

Understand the impact of customer service on a business

Level 1

6

R 2 300.00

110083

Process, analyse and communicate numerical data

Level 1

4

R 2 300.00

110295

Arrange a Public Relations / Communication event

Level 4 

5

R 3 500.00

110466

Clean wards and medium-risk, high-risk and isolation patient areas

Level 2 

8

R 2 500.00

110502

Demonstrate and apply knowledge and understanding of the roles, function and responsibilities of the main stakeholders and role players in local economic development

Level 4 

4

R 3 500.00

113836

Apply basic computer technology

Level 3 

11

R 3 000.00

113852

Apply occupational health, safety and environmental principles

Level 3 

10

R 3 000.00

113909

Coach a team member in order to enhance individual performance in work environment

Level 3 

5

R 3 000.00

113924

Apply basic business ethics in a work environment

Level 2 

2

R 2 500.00

114052

Demonstrate appropriate customer care in the context of IT support, according to a Service Level Agreement

Level 5 

8

R 4 000.00

114076

Use computer technology to research a computer topic
MS Internet Explorer

Level 4 

3

R 3 500.00

114209

Apply Return on Investment (ROI) theory and practice to a business unit

Either Management or Marketing focussed

Level 4 

6

R 3 500.00

114215

Mentor a colleague to enhance the individual`s knowledge, skills, values and attitudes in a selected career path

Level 4 

3

R 3 500.00

114226

Interpret and manage conflicts within the workplace 

Level 5 

8

R 4 000.00

114274

Demonstrate & apply an understanding of the BCEA

Level 5

8

R 4 000.00

114584

Finance a new venture 

Level 4 

6

R 3 500.00

114589

Manage time productively

Level 4 

4

R 3 500.00

114592

Produce business plans for a new venture 

Level 4 

8

R 3 500.00

114593

Tender to secure business for a new venture

Level 4 

5

R 3 500.00

114596

Research the viability of new venture ideas/opportunities 

Level 4 

5

R 3 500.00

114600

Apply innovative thinking to the development of a small business 

Level 4 

4

R 3 500.00

114623

Select, inspect, use and maintain measurement, test and calibration equipment

Level 3

8

R 3 000.00

114749

Maintain an Automated Teller Machine (ATM)

Level 4 

4

R 3 500.00

114805

Manage general administration 

Level 4 

4

R 3 500.00

114828

Prepare for and perform a facial consultancy service

Level 3

5

R 3 000.00

114873

Apply basic financial procedures to PFMA principles

Level 5 

3

R 4 000.00

114877

Formulate and implement an action plan to improve productivity within an organisational unit

Level 4 

8

R 3 500.00

114889

Record transactions 

Level 2 

8

R 2 500.00

114890

Perform office functions in a wholesale and retail outlet

Level 2 

4

R 2 500.00

114891

Count stock for a stocktake (in a retail / wholesale outlet)

Level 2 

5

R 2 500.00

114892

Dispatch stock (in a retail / wholesale outlet)

Level 3 

10

R 3 000.00

114893

Pack customer purchases at point of sales

Level 2 

3

R 2 500.00

114894

Process payment at a Point of Sales (POS) 

Level 2 

10

R 2 500.00

114895

Define the core concepts of the wholesale and retail environment

Level 2 

10

R 2 500.00

114896

Receive stock (in a retail / wholesale outlet)

Level 3 

12

R 3 000.00

114900

Sell products to customers in a Wholesale and Retail outlet

Level 3 

12

R 3 000.00

114902

Operate a computer in a Wholesale/Retail outlet

Level 2 

6

R 2 500.00

114903

Interact with customers 

Level 2 

8

R 2 500.00

114906

Mark merchandise and maintain displays 

Level 2 

10

R 2 500.00

114911

Resolve customer queries / complaints (in retail) 

Level 3

8

R 3 000.00

114912

Maintain a safe and secure wholesale and retail environment 

Level 2 

10

R 2 500.00

114924

Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework

Level 5 

5

R 4 000.00

114941

Apply knowledge of HIV/AIDS to a specific business sector and a workplace

Level 3 

4

R 3 000.00

114959

Behave in a professional manner in a business environment

Level 2 

4

R 2 500.00

114960

Investigate the need to provide financially for own retirement

Level 3 

3

R 3 000.00

114974

Apply the basic skills of customer service

Level 2 

2

R 2 500.00

115074

Engage in short conversations with a Deaf person on a familiar topic using SASL

Level 4 

6

R 3 500.00

115079

Perform everyday communicative tasks using South African Sign Language (SASL)

Level 4 

4

R 3 500.00

115091

Monitor compliance to safety, health and environmental requirements in a workplace

Level 2 

2

R 2 500.00

115208

Establish the basic principles of fundraising

Level 4 

5

R 3 500.00

115215

Analyse the fundraising strategies of a successful non-profit organisation

Level 4 

7

R 3 500.00

115384

Test a computer program against a given specification

Level 5

6

R 4 000.00

115391

Demonstrate an understanding of the principles of the internet and the world-wide-web
MS Internet Explorer

Level 4

3

R 3 500.00

115498

Resolve client requests and queries

Level 4 

4

R 3 500.00

115500

Inform client of planned process and follow-up on requests

Level 4 

4

R 3 500.00

115753

Conduct outcomes-based assessment 

Level 5

15

R 4 000.00

115755

Design and develop outcomes-based assessments 

Level 6 

10

R 4 500.00

115759

Conduct moderation of outcomes-based assessments 

Level 6 

10

R 4 500.00

115789

Sustain oral interaction across a wide range of contexts and critically evaluate spoken texts 

Level 5 

5

R 4 000.00

115790

Write and present for a wide range of purposes, audiences and contexts 

Level 5 

5

R 4 000.00

115803

Explain complex processes to Deaf individuals and groups of Deaf people, using South African Sign Language (SASL)

Level 5

3

R 4 000.00

115813

Hold conversations with Deaf individuals and groups of Deaf people on an unfamiliar topic using South African Sign Language (SASL)

Level 5

6

R 4 000.00

115814

Paraphrase and summarise signed monologues on familiar topics using South African Sign Language (SASL)

Level 5

4

R 4 000.00

115821

Apply business financial practices

Level 5

4

R 4 000.00

115823

Gather and manage information for decision-making

Level 5

5

R 4 000.00

115855

Create, maintain & update record keeping systems

Level 5

5

R 4 000.00

115857

Explain marketing for SMMEs 

Level 5 

6

R 4 000.00

116380

Supervise workers at levels 2 and 3

Level 4 

6

R 3 500.00

116394

Implement and manage human resource and labour relations policies and acts 

Level 5 

9

R 4 000.00

116483

Apply moral decision making and problem solving strategies

Level 3 

6

R 3 000.00

116720

Show understanding of diversity in the workplace

Level 3 

3

R 3 000.00

116927

Apply the principles of employment equity to organisational transformation

Level 5 

10

R 4 000.00

116929

Recognise the transformative elements of South Africa's Human Resources Development legislation

Level 5 

10

R 4 000.00

116930

Use a Graphical User Interface (GUI)-based presentation application to enhance presentation appearance
MS PowerPoint 2007 or 2013

Level 3

5

R 3 000.00

116931

Use a Graphical User Interface (GUI)-based web-browser to search the Internet
MS Internet Explorer

Level 2

4

R 2 500.00

116932

Operate a personal computer system
MS Windows XP or 7

Level 1

3

R 2 300.00

116933

Use a Graphical User Interface (GUI)-based presentation application to create and edit slide presentations
MS PowerPoint 2010

Level 1

3

R 2 300.00

116935

Enhance, edit and organise electronic messages using a Graphical User Interface (GUI)-based messaging application
MS Outlook 2010 or 2013

Level 2

2

R 2 500.00

116936

Use a Graphical User Interface (GUI)-based database application to work with simple databases
MS Access 2010 or 2013

Level 3

3

R 3 000.00

116937

Use a Graphical User Interface (GUI)-based spreadsheet application to create and edit spreadsheets
MS Excel 2010 or 2013

Level 2

4

R 2 500.00

116938

Use a Graphical User Interface (GUI)-based word processor to create and edit documents
MS Word 2010

Level 1

4

R 2 300.00

116940

Use a Graphical User Interface (GUI)-based spreadsheet application to solve a given problem
MS Excel 2010 or 2013

Level 3

6

R 3 000.00

116942

Use a GUI-based word processor to create merged documents
MS Word 2010 or 2013

Level 3

3

R 3 000.00

116943

Using a Graphical User Interface (GUI)-based spreadsheet application, enhance the functionality and apply graph /charts to a spreadsheet
MS Excel 2010 or 2013

Level 4

3

R 3 500.00

116945

Use electronic mail to send and receive messages
MS Outlook 2010 or 2013

Level 2

2

R 2 500.00

116979

Establish how a value system underpins organisational transformation

Level 5 

12

R 4 000.00

117029

Provide care to a frail person

Level 1 

12

R 2 300.00

117111

Apply knowledge of basic accounting principles to financial services 

Level 3 

4

R 3 000.00

117156

Interpret basic financial statements 

Level 4 

4

R 3 500.00

117513

Use knowledge of self to make a life decision in the creative world

Level 4 

5

R 3 500.00

117730

Describe the alignment of the business system to the business strategy and objectives

Level 4 

4

R 3 500.00

117731

Demonstrate an understanding of cultural awareness in the workplace

Level 3 

4

R 3 000.00

117853

Conduct negotiations to deal with conflict situations 

Level 5 

8

R 4 000.00

117865

Assist and support learners to manage their learning experiences 

Level 4 

5

R 3 500.00

117867

Managing files in a Graphical User Interface (GUI) environment
MS Windows XP or Windows 7

Level 1

3

R 2 300.00

117870

Conduct targeted training and development using given methodologies

Level 4 

10

R 3 500.00

117871

Facilitate learning using a variety of given methodologies 

Level 5 

10

R 4 000.00

117874

Guide learners about their learning, assessment and recognition opportunities 

Level 5 

6

R 4 000.00

117877

Perform one-to-one training on the job 

Level 3 

4

R 3 000.00

117887

Complete basic business calculations

Level 2 

5

R 2 500.00

117891

Dispatch stock from a distribution centre (DC/Warehouse)

Level 3 

12

R 3 000.00

117892

Maintain a safe and secure environment in a distribution centre

Level 2 

12

R 2 500.00

117897

Maintain stock balances

Level 3 

8

R 3 000.00

117898

Move, pack and maintain stock in a distribution centre/warehouse

Level 2 

12

R 2 500.00

117899

Pick stock in a distribution centre/warehouse

Level 2 

12

R 2 500.00

117900

Plan self-development

Level 2 

10

R 2 500.00

117901

Receive stock in a DC/Warehouse

Level 3 

15

R 3 000.00

117902

Use generic functions in a Graphical User Interface (GUI)-environment
MS Windows XP or Windows 7

Level 1

4

R 2 300.00

117923

Use a Graphical User Interface (GUI)-based presentation application to prepare and produce a presentation according to a given brief
MS PowerPoint 2010 or 2013

Level 2

5

R 2 500.00

117924

Use a Graphical User Interface (GUI)-based word processor to format documents
MS Word 2010 or 2013

Level 2

5

R 2 500.00

117925

Describe the concepts of Information and Communication Technology (ICT) and the use of its components in a healthy and safe manner

Level 2

3

R 2 500.00

117928

Describe the application and effect of Information and Communication Technologies (ICT) on society

Level 4

5

R 3 500.00

118028

Supervise customer service standards

Level 4

8

R 3 500.00

118029

Supervise housekeeping and hygiene in a store

Level 4

6

R 3 500.00

118030

Supervise P.O.S. Operations

Level 4

8

R 3 500.00

118033

Supervise promotional activities

Level 4

8

R 3 500.00

118037

Supervise sales performance

Level 4

8

R 3 500.00

118043

Supervise stock counts

Level 4

8

R 3 500.00

118045

Supervise implementation of loss control measures

Level 4

8

R 3 500.00

119078

Use a GUI-based word processor to enhance a document through the use of tables and columns
MS Word 2010 or 2013

Level 3

5

R 3 000.00

119153

Apply and implement corporate culture

Level 3

2

R 3 000.00

119274

Select learning support materials and assistive technology for inclusive settings

Level 4 

12

R 3 500.00

119342

Apply knowledge of ethical principles, standards and professional conduct in public sector management and administration

Level 5

8

R 4 000.00

119362

Work with numbers; operations with numbers and relationships between numbers

Level 1

4

R 2 300.00

119368

Describe, interpret and represent mathematical patterns, functions and algebra in different contexts

Level 1

6

R 2 300.00

119373

Describe and represent objects in terms of shape, space and measurement

Level 1

5

R 2 300.00

119454

Maintain and adapt oral/signed communication 

Level 2 

5

R 2 500.00

119456

Write/present for a defined context 

Level 2 

5

R 2 500.00

119457

Interpret and use information from texts [1st language]

Level 3 

5

R 3 000.00

119457

Interpret and use information from texts [2nd language]

Level 3 

5

R 3 000.00

119457

Interpret and use information from texts [Afrikaans]

Level 3 

5

R 3 000.00

119459

Write/present/sign for a wide range of contexts 

Level 4 

5

R 3 500.00

119460

Use language and communication in occupational learning programmes 

Level 2 

5

R 2 500.00

119462

Engage in sustained oral/signed communication and evaluate spoken/signed texts 

Level 4 

5

R 3 500.00

119463

Access and use information from texts 

Level 2 

5

R 2 500.00

119465

Write/present/sign texts for a range of communicative contexts [1st language]

Level 3 

5

R 3 000.00

119465

Write/present/sign texts for a range of communicative contexts [2nd language]

Level 3 

5

R 3 000.00

119465

Write/present/sign texts for a range of communicative contexts [Afrikaans]

Level 3 

5

R 3 000.00

119466

Interpret a variety of literary texts [1st language]

Level 3 

5

R 3 000.00

119467

Use language and communication in occupational learning programmes [1st language]

Level 3 

5

R 3 000.00

119467

Use language and communication in occupational learning programmes [2nd language]

Level 3 

5

R 3 000.00

119467

Use language and communication in occupational learning programmes [Afrikaans]

Level 3 

5

R 3 000.00

119469

Read/view, analyse and respond to a variety of texts 

Level 4 

5

R 3 500.00

119471

Use language and communication in occupational learning programmes 

Level 4 

5

R 3 500.00

119472

Accommodate audience and context needs in oral/signed communication [1st language]

Level 3 

5

R 3 000.00

119472

Accommodate audience and context needs in oral/signed communication [2ndlanguage]

Level 3 

5

R 3 000.00

119472

Accommodate audience and context needs in oral/signed communication [Afrikaans]

Level 3 

5

R 3 000.00

119554

Apply environmental management tools to assess impacts

Level 2 

5

R 2 500.00

119567

Perform basic life support and first aid procedures (first aid)

Level 1

5

R 2 300.00

119631

Explore and use a variety of strategies to learn 

Level 1

5

R 2 300.00

119635

Engage in a range of speaking/signing and listening interactions for a variety of purposes

Level 1

6

R 2 300.00

119636

Write/Sign for a variety of different purposes 

Level 1

6

R 2 300.00

119640

Read/view and respond to a range of text types 

Level 1

6

R 2 300.00

119666

Determine financial requirements of a new venture

Level 2 

8

R 2 500.00

119667

Identify the composition of a selected new venture's industry/sector and its procurement systems

Level 2 

8

R 2 500.00

119668

Manage business operations

Level 2 

8

R 2 500.00

119669

Match new venture opportunity to market needs

Level 2 

6

R 2 500.00

119670

Produce a business plan for a new venture

Level 2 

8

R 2 500.00

119671

Tender for business or work in a selected new venture

Level 3 

10

R 3 000.00

119672

Manage marketing and selling processes of a new venture

Level 2 

7

R 2 500.00

119673

Identify and demonstrate entrepreneurial ideas and opportunities

Level 2 

7

R 2 500.00

119674

Manage finances for a new venture

Level 2 

10

R 2 500.00

119676

Apply the skills of customer care in a specific work environment

Level 4 

4

R 3 500.00

119712

Tender for business or work in a selected new venture

Level 3 

8

R 3 000.00

119713

Apply basic HR principles in a new venture

Level 3 

4

R 3 000.00

119939

Conduct negotiations in labour mediation

Level 5 

6

R 4 000.00

119964

Understand and apply a problem-solving technique

Level 2 

2

R 2 500.00

120300

Analyse leadership and related theories in a work context 

Level 5 

8

R 4 000.00

120330

Conduct a continuous risk assessment in a workplace

Level 3 

4

R 3 000.00

120337

Demonstrate knowledge pertaining to the preparation, conducting, recording and follow-up actions of a planned task observation in a working place

Level 3 

2

R 3 000.00

120362

Monitor, report and make recommendations pertaining to specified requirements in terms of working at heights

Level 3 

4

R 3 000.00

120372

Explain fundamentals of project management 

Level 4 

5

R 3 500.00

120373

Contribute to project initiation, scope definition and scope change control 

Level 4 

9

R 3 500.00

120374

Contribute to the management of project risk within own field of expertise 

Level 4 

5

R 3 500.00

120375

Participate in the estimation and preparation of cost budget for a project or sub project and monitor and control actual cost against budget 

Level 4 

6

R 3 500.00

120376

Conduct project documentation management to support project processes 

Level 4 

6

R 3 500.00

120379

Work as a project team member 

Level 4 

8

R 3 500.00

120381

Implement project administration processes according to requirements 

Level 4 

5

R 3 500.00

120382

Plan, organise and support project meetings and workshops 

Level 4 

4

R 3 500.00

120383

Provide assistance in implementing and assuring project work meets quality requirements 

Level 3 

6

R 3 000.00

120384

Develop a simple schedule to facilitate effective project execution 

Level 4 

8

R 3 500.00

120385

Apply a range of project management tools and techniques 

Level 4 

7

R 3 500.00

120387

Monitor, evaluate and communicate simple project schedules 

Level 4 

4

R 3 500.00

120388

Supervise a project team of a small project to deliver project objectives 

Level 5 

14

R 4 000.00

120389

Explain and apply the concept, principles and theories of motivation in a leadership context 

Level 4 

6

R 3 500.00

120496

Provide risk-based primary emergency care/first aid in the workplace (first aid)

Level 2 

5

R 2 500.00

123372

Use appropriate tools and information systems to manage own information and communication

Level 4 

4

R 3 500.00

123394

Develop outcomes-based learning programmes 

Level 5 

10

R 4 000.00

123396

Define target audience profiles and skills gaps 

Level 4 

6

R 3 500.00

123397

Evaluate a learning intervention using given evaluation instruments 

Level 5 

10

R 4 000.00

229994

Assess a worksite for work at height and prepare a fall protection plan

Level 4 

3

R 3 500.00

229995

Install, use and perform basic rescues from fall arrest systems and implement the fall protection plan

Level 2 

3

R 2 500.00

229998

Explain and perform fall arrest techniques when working at height

Level 1

2

R 2 300.00

230000

Perform a limited range of rope access tasks and rescues

Level 2 

6

R 2 500.00

230448

Contribute towards organisation policy development

Level 5 

8

R 4 000.00

242655

Demonstrate knowledge and application of ethical conduct in a business environment 

Level 4 

4

R 3 500.00

242668

Demonstrate knowledge and application of the Occupational Health and Safety Act, 85 of 1993 (OHSA) (as amended) and the responsibilities of management in terms of the Act

Level 4 

4

R 3 500.00

242810

Manage Expenditure against a budget 

Level 4 

6

R 3 500.00

242811

Prioritise time and work for self and team 

Level 4 

5

R 3 500.00

242812

Induct a member into a team 

Level 3 

4

R 3 000.00

242813

Explain the contribution made by own area of responsibility to the overall organisational strategy 

Level 4 

5

R 3 500.00

242814

Identify and explain the core and support functions of an organisation 

Level 3 

6

R 3 000.00

242815

Apply the organisation's code of conduct in a work environment 

Level 4 

5

R 3 500.00

242816

Conduct a structured meeting 

Level 4 

5

R 3 500.00

242817

Solve problems, make decisions and implement solutions 

Level 4 

8

R 3 500.00

242818

Describe the relationship of junior management to other roles

Level 4 

5

R 3 500.00

242819

Motivate and Build a Team 

Level 4 

10

R 3 500.00

242820

Maintain records for a team 

Level 3 

4

R 3 000.00

242821

Identify responsibilities of a team leader in ensuring that organisational standards are met 

Level 4 

6

R 3 500.00

242822

Employ a systematic approach to achieving objectives 

Level 4 

10

R 3 500.00

242824

Apply leadership concepts in a work context 

Level 4 

12

R 3 500.00

242829

Monitor the level of service to a range of customers 

Level 4 

5

R 3 500.00

242840

Make oral presentations

Level 4 

2

R 3 500.00

242867

Advise, capacitate and contract service providers

Level 5 

8

R 4 000.00

242999

Respond to and clean up a spill

Level 4 

4

R 3 500.00

243189

Manage personal finances

Level 1

8

R 2 300.00

243193

Practice good health and grooming habits

Level 1

4

R 2 300.00

243672

Maintain the stockroom 

Level 3 

10

R 3 000.00

243673

Identify the role of the fast moving consumer goods merchandiser in the wholesale and retail industry

Level 2 

8

R 2 500.00

243676

Source and collect products for resale

Level 2 

12

R 2 500.00

243679

Recommend orders for clients in a fast moving consumer goods environment

Level 3 

8

R 3 000.00

243680

Take orders from customers

Level 3 

12

R 3 000.00

243681

Uplift stock for return

Level 3 

5

R 3 000.00

243712

Address customer queries in a wholesale environment

Level 3 

10

R 3 000.00

243804

Replenish stock in a retail business

Level 3 

12

R 3 000.00

243805

Merchandise products in a retail business

Level 3 

12

R 3 000.00

243806

Deal with customers in a retail business

Level 3 

8

R 3 000.00

243809

Run a small business

Level 3 

12

R 3 000.00

243810

Control cash in a small business

Level 3 

12

R 3 000.00

243954

Understand the need for cultural awareness in dealing with customers and colleagues

Level 4 

4

R 3 500.00

244283

Facilitate the development, implementation and maintenance of a Safety, Health and Environment management system

Level 5 

10

R 4 000.00

244365

Lift and move material and equipment by means of a forklift

Level 2 

3

R 2 500.00

244383

Conduct continuous hazard identification and risk assessment within a workplace – mining environment

Level 2 

2

R 2 500.00

244449

Plan, organise, lead and control activities

Level 3 

10

R 3 000.00

244478

Manage an Early Childhood Development service

Level 5 

5

R 4 000.00

244572

Describe how to manage workplace relationships 

Level 3 

3

R 3 000.00

244574

Apply knowledge of HIV/AIDS to a specific business sector and a workplace

Level 3 

4

R 3 000.00

244589

Identify causes of stress and techniques to manage it in the workplace

Level 3 

2

R 3 000.00

244608

Demonstrate ability to lead a team or group

Level 2 

3

R 2 500.00

244611

Apply problem-solving techniques to make a decision or solve a problem in a real life context

Level 3 

2

R 3 000.00

246758

Demonstrate and apply understanding of the main issues of responsible tourism

Level 4 

5

R 3 500.00

251960

Identify and describe disaster related risks and threatening situations utilising basic disaster management concepts and indigenous knowledge

Level 3

6

R 3 000.00

252020

Create and manage an environment that promotes innovation 

Level 5 

6

R 4 000.00

252021

Formulate recommendations for a change process 

Level 5 

8

R 4 000.00

252022

Develop, implement and evaluate a project plan 

Level 5 

8

R 4 000.00

252024

Evaluate current practices against best practice 

Level 5 

4

R 4 000.00

252025

Monitor, assess and manage risk 

Level 5 

8

R 4 000.00

252026

Apply a systems approach to decision making 

Level 5 

6

R 4 000.00

252027

Devise and apply strategies to establish and maintain workplace relationships 

Level 5 

6

R 4 000.00

252029

Lead people development and talent management 

Level 5 

8

R 4 000.00

252031

Apply the principles and concepts of emotional intelligence to the management of self and others 

Level 5 

4

R 4 000.00

252032

Develop, implement and evaluate an operational plan 

Level 5 

8

R 4 000.00

252034

Monitor and evaluate team members against performance standards 

Level 5 

8

R 4 000.00

252035

Select and coach first line managers 

Level 5 

8

R 4 000.00

252036

Apply mathematical analysis to economic and financial information

Level 5 

6

R 4 000.00

252037

Build teams to achieve goals and objectives 

Level 5 

6

R 4 000.00

252040

Manage the finances of a unit 

Level 5 

8

R 4 000.00

252041

Promote a learning culture in an organisation

Level 5 

5

R 4 000.00

252042

Apply the principles of ethics to improve organisational culture 

Level 5 

5

R 4 000.00

252043

Manage a diverse work force to add value 

Level 5 

6

R 4 000.00

252044

Apply the principles of knowledge management 

Level 5 

6

R 4 000.00

252170

Apply the principles of customer care in client interactions

Level 4 

5

R 3 500.00

252191

Identify internal and external stakeholders

Level 4 

4

R 3 500.00

252193

Identify potential and existing customers of the business

Level 4 

4

R 3 500.00

252194

Meet marketing performance standards

Level 4 

4

R 3 500.00

252195

Identify expertise and resources

Level 4 

3

R 3 500.00

252196

Describe features, advantages and benefits of products and services

Level 4 

4

R 3 500.00

252197

Identify and use marketing resources to meet objectives

Level 4 

4

R 3 500.00

252201

Apply marketing team work strategies

Level 4

4

R 3 500.00

252202

Deal with brand, product and service promotions

Level 4

4

R 3 500.00

252203

Demonstrate an understanding of the target market

Level 4

4

R 3 500.00

252204

Monitor marketing information flow and collect and process marketing data

Level 4

4

R 3 500.00

252206

Demonstrate an understanding of product positioning

Level 4

4

R 3 500.00

252207

Attend briefing and return work on deadline

Level 4

7

R 3 500.00

252209

Instil in oneself a personal marketing culture

Level 4

4

R 3 500.00

252210

Handle a range of customer complaints

Level 4

4

R 3 500.00

252211

Demonstrate an understanding of the competitive environment and product positioning

Level 4

6

R 3 500.00

252214

Conduct follow-up with customers to evaluate satisfaction levels

Level 4

6

R 3 500.00

252216

Comply with legal requirements and organisational and professional codes of conduct

Level 4

4

R 3 500.00

252217

Comply with organisational ethics

Level 4

4

R 3 500.00

252218

Liaise with a range of customers of a business

Level 4

4

R 3 500.00

252219

Describe and apply conceptual processes in a marketing communication context

Level 5 

8

R 4 000.00

252250

Apply fire fighting techniques

Level 1

3

R 2 300.00

252457

Combat soil erosion

Level 2 

8

R 2 500.00

252492

Develop inclusive learning programmes that enable participation of learners experiencing barriers to learning and development

Level 5 

10

R 4 000.00

253965

Apply basic conservation management planning

Level 5

4

R 4 000.00

255499

Manage shrinkage and losses in a wholesale and retail unit

Level 5

12

R 4 000.00

255514

Conduct a disciplinary hearing

Level 5

15

R 4 000.00

256134

Engage in directed planning behaviour

Level 1

8

R 2 300.00

256154

Interpret and implement instructions

Level 1

8

R 2 300.00

256523

Apply knowledge of legislation regarding dangerous goods and substances conveyed by road

Level 4

4

R 3 500.00

258126

Apply facilities management principles

Level 5

8

R 4 000.00

258155

Explain the factors that impact on the bottom line of a Wholesale and Retail unit 

Level 3

10

R 3 000.00

258156

Build customer relations in an operational unit 

Level 3

10

R 3 000.00

258157

Explain the processing of transactions in a wholesale and retail outlet

Level 2

6

R 2 500.00

258160

Demonstrate knowledge of products in own area of operation in a Wholesale and Retail environment

Level 3

8

R 3 000.00

258161

Apply theft, fraud and safety controls in a Wholesale and Retail outlet 

Level 3

8

R 3 000.00

258162

Sell products to customers in a wholesale and retail outlet

Level 3

12

R 3 000.00

258175

Break bulk, pack and label stock

Level 2

8

R 2 500.00

258215

Present a visual display in a wholesale or retail outlet

Level 3

8

R 3 000.00

258835

Model and design business processes and workflow

Level 5

10

R 4 000.00

258875

Design forms and reports using a Graphic User Interface (GUI) based database
MS Access 2010 or 2013

Level 4

4

R 3 500.00

258878

Ensure spreadsheet integrity to enhance reliability
MS Excel 2013

Level 4

3

R 3 500.00

258879

Change the appearance of a spreadsheet
MS Excel 2010 or 2013

Level 3

3

R 3 000.00

258880

Utilise special features to enhance presentations
MS PowerPoint 2010 or 2013

Level 3

3

R 3 000.00

258883

Use generic functions in a Graphical User Interface (GUI)-environment
MS Windows XP or Win7

Level 1

4

R 2 300.00

258897

Apply electronic messaging and calendar application
MS Outlook 2010 or 2013

Level 2 

2

R 2 500.00

258898

Review and create documents using a Graphical User Interface (GUI)-based word processor
MS Word 2010 or 2013

Level 3 

7

R 3 000.00

258925

Apply and maintain safety in a working environment

Level 2 

5

R 2 500.00

259477

Demonstrate knowledge of concepts, terminology and ethics applicable to archives and records management

Level 4 

4

R 3 500.00

259597

Explain emergency preparedness and response procedures

Level 2 

3

R 2 500.00

259599

Participate in the establishment, implementation and monitoring of a health and safety agreement

Level 2 

2

R 2 500.00

259601

Participate in the implementation and evaluation of a safety and health management programme in the workplace

Level 2 

2

R 2 500.00

259602

Describe sources of and control measures for noise in a work place

Level 1 

2

R 2 300.00

259604

Verify compliance to safety, health and environmental requirements in the workplace

Level 2 

4

R 2 500.00

259609

Demonstrate an understanding of Occupational Hygiene

Level 2 

9

R 2 500.00

259610

Demonstrate basic understanding of the procedure for submission of compensation claims for injuries and occupational diseases

Level 2 

2

R 2 500.00

259617

Conduct an investigation into workplace safety, health and environmental incidents

Level 2 

3

R 2 500.00

259618

Examine refuge bays / places of safety

Level 2 

2

R 2 500.00

259619

Conduct workplace Occupational Health and Safety (OHS) inspections

Level 2 

3

R 2 500.00

259620

Manoeuvre materials safely by hand in a workplace

Level 2 

2

R 2 500.00

259621

Manage the prevention of fatigue in the workplace

Level 2 

3

R 2 500.00

259622

Describe the functions of the workplace health and safety representative

Level 2 

3

R 2 500.00

259622

Describe the functions of the workplace health and safety representative – mining environment

Level 2 

3

R 2 500.00

259624

Control workplace hazards and risks – hazardous substances

Level 2 

4

R 2 500.00

259639

Explain basic health and safety principles in and around the workplace

Level 2 

4

R 2 500.00

259639

Explain basic health and safety principles in and around the workplace – mining environment

Level 2 

4

R 2 500.00

259762

Demonstrate an understanding of HIV/AIDS and its impact on the workplace

Level 2 

12

R 2 500.00

260762

Operate rough terrain / earthmoving / agricultural equipment

Level 3

11

R 3 000.00

263205

Inspect access scaffolding

Level 4 

6

R 3 500.00

263245

Erect, use and dismantle access scaffolding

Level 3

5

R 3 000.00

263356

Demonstrate an understanding of an entrepreneurial profile 

Level 4 

5

R 3 500.00

263434

Plan and manage production/operations in a new venture 

Level 4 

6

R 3 500.00

263455

Apply the principles of costing and pricing to a business venture 

Level 4 

6

R 3 500.00

263456

Plan strategically to improve new venture performance 

Level 4 

4

R 3 500.00

263474

Manage finances of a new venture 

Level 4 

6

R 3 500.00

263514

Demonstrate an understanding of the function of the market mechanisms in a new venture 

Level 4 

5

R 3 500.00

263534

Implement an action plan for a new venture 

Level 4 

4

R 3 500.00

263976

Demonstrate understanding of the outcomes-based education and training approach within the context of a National Qualifications Framework 

Level 5

5

R 4 000.00

264408

Manage and improve communication processes in a function 

Level 6 

3

R 4 500.00

264461

Demonstrate an understanding of Integrated Waste Management

Level 5

8

R 4 000.00

335835

Adhere to professional conduct and business ethics

Level 4 

4

R 3 500.00

335961

Implement a crisis communication management plan

Level 5

7

R 4 000.00

377542

Perform temporary hair removal by means of waxing and bleaching

Level 3

6

R 3 000.00

377722

Use a high pressure water jetting system to clean surfaces

Level 2

3

R 2 500.00